Rebuild Labs operates structured training and coaching services. In order to deliver these services, certain information must be collected and handled responsibly. This document explains what information is collected, why it is required, and how it is protected.
We only collect information necessary to operate the service, communicate with users, and improve the training environment. We do not sell personal information and we do not share data for advertising purposes unrelated to the operation of our services.
By using RBLD Premium Tracker or enrolling in any Rebuild Labs service, you agree to the handling of information as described in this policy.
Information We Collect
We may collect and store the following information:
| Category | Details |
|---|---|
| Account data | Name and email address when you join the membership or contact us |
| Training data | Workout logs, exercise selections, sets, reps, weight, cardio duration and intensity |
| Wellbeing data | Energy scores, sleep hours, soreness ratings, daily mood check-in scores |
| Payment data | Payment and transaction details processed securely by Stripe — we do not store full card details |
| Usage data | Basic analytics such as pages visited and device type |
| Communications | AI coach conversation history, support emails and enquiries |
We do not collect unnecessary personal data.
How We Use Your Information
Your information is used to:
- Provide access to RBLD Premium Tracker membership and services
- Generate personalised AI coaching responses tailored to your training data
- Communicate essential updates, weekly summaries, and service information
- Respond to enquiries and provide customer support
- Improve site performance and reliability
- Maintain records for compliance purposes
We do not sell your data. We do not trade it. We do not abuse it.
Email Communication
If you provide your email address, we may contact you with membership or service updates and relevant operational or informational messages. We keep communication minimal and intentional. You can unsubscribe at any time.
Payments
Payments are processed securely through Stripe. Rebuild Labs Ltd does not store your full payment card details. All pricing is shown clearly at the point of purchase.
Cookies & Analytics
We use a session cookie strictly necessary to keep you logged in. We may use basic analytics tools to understand how the service is used and to maintain functionality. These tools do not identify you personally. You can disable cookies through your browser settings if you prefer.
Data Storage & Security
We take reasonable steps to protect your information and store it securely. Access is restricted to authorised use only. Your data is stored on secure cloud infrastructure operated by our hosting providers.
Your Rights (UK GDPR)
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communications
- Request information on how your data is used
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Third Parties
We may share limited data with trusted service providers only when required to operate the service — including Stripe (payments), Resend (email delivery), and our hosting and database providers. These providers are required to comply with data protection regulations. We do not share data with advertisers.
Health Data
The training and wellbeing data you log (workouts, energy, mood) may constitute health-related data under UK GDPR. By using this service, you explicitly consent to us processing this data to provide the coaching and analytics features you have requested. This data is never shared with third parties for marketing purposes.
RBLD Premium Tracker is a fitness tracking and coaching tool. It is not a medical device and does not provide medical advice. Always consult a qualified healthcare professional before starting a new training programme.
Changes to This Policy
This policy may be updated occasionally to reflect legal or operational changes. The current version will always be available on this page. Continued use of the service constitutes acceptance of any updates.
Contact
Rebuild Labs Ltd
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
[email protected]
© 2026 Rebuild Labs Ltd. All rights reserved.